1015 - From Canceled to Coordinated: Practices to Prevent Same-Day Surgery Cancellations

Overview/Abstract: This session will delve into a comprehensive approach to significantly reduce preventable same-day surgery cancellations. By implementing robust preadmission testing guidelines, establishing a thorough review process, and enhancing patient outreach, our team achieved a remarkable over 90% reduction in cancellations. Attendees will gain insights into the strategies and best practices that can be adapted to their own institutions to improve surgical efficiency and patient satisfaction. Preventable same-day surgery cancellations result in significant financial losses for hospitals, depending on case complexity and hospital size. These cancellations not only disrupt surgical schedules but also negatively impact patient satisfaction, as patients often incur time off work or childcare coverage, leading to frustration and diminished trust in the healthcare system. Moreover, inefficiencies arising from such cancellations waste valuable operating room time and resources, further straining hospital operations and delaying care for other patients.