264 - COMMUNICATION COMPETENCY OF THE OPERATING ROOM TEAM ON JOB SATISFACTION

Description: INVESTIGATION OF THE EFFECT OF COMMUNICATION COMPETENCY OF THE OPERATING ROOM TEAM ON JOB SATISFACTION
Operating rooms are specialized areas equipped with advanced medical equipment that provide surgical treatment and are organized according to sterilization standards. The importance of open communication in the operating room is widely accepted. It is stated that the most important reason for medical errors in operating rooms is 60-80% ineffective communication and inadequate teamwork. Studies on physicians and nurses show that decreased job satisfaction leads to decreased patient care quality, increased medical errors and increased intention to leave the job. Especially for operating room workers, it is revealed that this situation is associated with burnout, stress and decreased patient satisfaction. This study was conducted to examine the effect of communication skills of the operating room team on job satisfaction in the Afyonkarahisar State Hospital central operating room. In our study, the Descriptive Characteristics Form, Interpersonal Communication Competence Inventory and Minnesota Job Satisfaction Scale were used. The data were analyzed in the SPSS statistical package program. It was found that surgeons had higher interpersonal communication skills (62.96±7.69) and job satisfaction (3.79±0.50) than other occupational groups. The lowest job satisfaction was found in nurses (3.38±0.35) and the lowest interpersonal communication skills were found in anesthesiologists (56.67±8.62). It was found that participants with high interpersonal communication also had high job satisfaction. To enhance the positive effect of interpersonal communication on job satisfaction, programs that strengthen communication within the team and opportunities for social interaction should be provided. The working conditions of occupational groups with high job satisfaction, such as surgeons, should be analyzed and similar satisfying elements should be offered to other occupational groups. This may contribute to strategies that increase general job satisfaction.

Keywords; operating room team, communication competency, job satisfaction